How to activate DU sim card

Get your DU sim car activated. Check our step-by-step activation guide, save time, avoid headaches and enjoy UAE.

activate your du sim card

Activate DU sim card – Method for travellers

  1. Turn on your phone after inserting the SIM card.
  2. Dial *122# instead of the PIN (0000).
  3. You’ll be asked for your passport number, arrival date, and origin country.
  4. A notification confirming that your request is being handled will display if the system determines that you are eligible and that you entered the necessary information.
  5. You will receive an SMS notification after your application has been approved. It will also show you the phone number that was assigned to your SIM card.
  6. For mobile network services, dial 135 to select a language.

👉 du SIM renewal

Activate du sim card – Method for residents

  1. Sign in to the DU Account Renewal page.
  2. Enter your phone number, solve the reCAPTCHA, and select Renew Registration on the ID Renewal page.
  3. An SMS with a 4-digit PIN will be sent to you.
  4. To continue, enter the PIN.
  5. You’ll be sent to the page where you can upload your new Emirates ID. Here’s what you should do before pressing the Continue button:
  6. Upload two photos of your ID, one from the front and one from the back. You may use your smartphone camera to scan them or take images of them.
  7. Your Emirates ID number and expiration date must be entered.
  8. Before clicking on Confirm, be sure everything is in order.